Melissa is a hospitality professional with over a decade of experience in service, guest relations, and operations, with her current focus in luxury vacation rentals along California's Central Coast. She specializes in creating seamless, high-touch experiences for both homeowners and guests, with a strong emphasis on communication, attention to detail, and relationship building. With a deep appreciation for the unique character of the Big Sur and Carmel regions, Melissa brings a thoughtful, solutions-oriented approach to every stay.